Terms of Service
Last updated: 21 July 2026
1. Agreement
CrewCert is operated by Soloware LLC (in formation), California, United States ("we"). By using CrewCert you agree to these terms. If you use it on behalf of an organization, you represent that you can bind that organization.
2. The service
CrewCert helps you collect, review, and track certificates of insurance and related vendor documents. You are responsible for configuring your requirements and for the accuracy of your decisions.
3. Not a compliance or insurance determination
CrewCert's AI transcribes documents and our software checks them against the requirements you set. It is a tool to assist you — it does not provide legal, insurance, or compliance advice, and does not guarantee that any vendor is adequately insured. A certificate is only marked compliant after a person on your team reviews and approves it. Authenticity signals are advisory only and are not a guarantee that a document is genuine. You are solely responsible for your compliance decisions.
4. Beta service
CrewCert is currently offered as a beta. The service may change, and features may be added, altered, or removed. We do not offer a uptime or support commitment during the beta. We'll give you reasonable notice before a change that materially reduces the service.
5. Accounts & acceptable use
Keep your credentials secure. Don't misuse the service, upload unlawful content, attempt to breach security or tenant isolation, or send the inbound address anything other than legitimate certificates and vendor documents.
6. Your data
You retain ownership of the vendor and certificate data you provide. You grant us the rights needed to host and process it to provide the service. We do not use your data to train AI models. Our handling is described in the Privacy Policy.
7. Fees
CrewCert is free while it is in beta — no card is required and we will not charge you during the beta. If we introduce paid plans, we'll give you advance notice and you'll be able to decline and stop using the service before any charge applies. Any future paid plans will be governed by the pricing and billing terms presented at that time.
8. Termination
You may cancel anytime from Settings, which deletes your organization's data. We may suspend or terminate for material breach.
9. Disclaimers & limitation of liability
The service is provided "as is" without warranties to the maximum extent permitted by law. To the extent permitted by law, our aggregate liability for all claims is limited to the greater of the fees you paid us in the 12 months before the claim or US$100, and we are not liable for indirect, incidental, or consequential damages, including any losses arising from an uninsured or under-insured vendor.
10. Governing law & changes
These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. We may update them; material changes will be notified. Questions: [email protected].